Contact:
Thomas Crotty
410-561-2240
TCrotty@bsi-idea.com
BSI
eSolutions Announces COGENT Collection Attorney
Software
Product Provides Increased Manageability,
Integration and Profitability
Timonium,
Md., October 24, 2003
– BSI eSolutions, LLC announces the
development of COGENT intelligent collection
software, a business solution for attorney
collection firms. COGENT efficiently
manages account inventory, customer interactions,
litigation, correspondence, collections,
payment posting and more all from a system
that is built on a technology platform embracing
open architectures. COGENT is designed
by collection and technology specialists
who have been delivering debt recovery solutions
to large financial organizations for years.
The product is engineered on the latest
Microsoft technology platforms and is specifically
designed for collection attorneys to provide
cost savings, exceptional inventory management
and process efficiencies. COGENT will
be available in second quarter 2004.
"BSI
utilized extensive industry knowledge and
technical expertise to create COGENT as
the next generation of legal collection
systems," said Tom Crotty, CEO and
President, BSI. "Our business
engineers and designers are keenly in tune
with collection attorneys' current needs
for an easy-to-use and highly adaptable
product that saves time and money.
COGENT is engineered to provide new functionality
critical for successful collections."
The
Benefits of COGENT
COGENT delivers a specialized litigation
process allowing dual paths for simultaneous
collection and litigation workflow, an import
and export design tool providing do-it-yourself
templates for ease of loading accounts from
any source, a rule-controlled account workflow
customizable to each creditor, manager dashboards
and daily planner-style presentation of
scheduled calls and tasks, along with account
forwarding capabilities and cost efficient
and seamless third-party interfaces.
In addition, powerful inventory control
and operations management features put information
at managers' fingertips providing efficient
management of both accounts and staff.
There is also a purchased portfolio tracking
and modeling feature allowing accurate measurement
of any portfolio's performance. Finally,
COGENT comes with state-of-the-art data
warehousing and data mining features built
into the core product. With these
powerful features firms can identify the
most profitable claims, identify trends
in costs and reimbursements, and much more.
The product is scalable in number of users
and volume of accounts, and is designed
to achieve performance and high availability
for the end user.
How
COGENT Works
COGENT is designed around integrated security
that provides tight control and compliance
of data and who has access to that data.
COGENT is designed on a powerful relational
database engine (Microsoft SQL Server) that
provides full data integrity, recovery and
auditing. COGENT introduces new XML
schemas that cover each type of collection
debt (consumer, commercial, medical, student
loan, utility, bad check, etc.).
These new XML collection schemas make it
easy to import and export any type of debtor
accounts and also seamlessly interface with
third party vendors to get instant skip
trace, background and credit searches, with
results stored automatically.
Customizable action plans manage the flow
of accounts through the collection process
according to specific rules for a client,
creditor, and/or one or more of several
other account attributes. This strategy
ensures that each segment of the firm's
inventory is worked most effectively, according
to its unique requirements. Management
information is automatically delivered to
managers' online dashboards and real-time
reports are available to view online and
or forward via e-mail to clients.
Application Service Provider Model
COGENT will be available as a stand-alone
product or in an application service provider
(ASP) model. The ASP approach will
capitalize on secure web technologies to
quickly and cost-effectively allow a client
company to operate, without the burden of
building, managing, and maintaining the
hardware infrastructure and software costs.
BSI eSolutions will manage the hardware,
network operating system, database and applications,
provide all data backup and recovery, and
apply software upgrades.
The
ASP option allows the attorneys to focus
their energy on their core business and
leverage BSI eSolution's staff to run the
application, servers, and manage the security
needs of the hosted business.
About
BSI eSolutions
BSI eSolutions is a wholly owned subsidiary
of Business Solution Integrators, LLC (BSI)
and markets and services the products developed
by BSI. The staff of BSI eSolutions
provides outstanding Help Desk for a national
attorney network system and technology services
for several large financial organizations.
Business
Solution Integrators (BSI) is a business
and technology consulting company that delivers
creative, technology-based solutions to
meet the unique business objectives of companies
in the collection industry. The company
provides value to its clients through a
combination of senior technical and business
systems professionals, proven methodology,
and state-of-the-art set of tools.
These components enable BSI to deliver world-class
solutions in expedited timeframes.
Principal
owners and architects of BSI have over seven
years of experience working in the account
receivable and collection industries, and
more than 20 years experience in business
process engineering. BSI has developed many
mission critical custom applications designed
to support large call centers, integrated
workflows, data cleansing, data warehousing
and management reporting systems.
The company was recently ranked as the 11th
largest software development firm in the
Baltimore area by the Baltimore Business
Journal "Book of Lists."
For
more information on BSI eSolutions or COGENT
collection attorney software, call 410-561-2240
or visit www.IntelligentCollections.com.
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